How Massachusetts Rates Repair Shops
Repair Shop Report Card

(We Have 5 Stars)

The Report Card grades registered repair shops on a five-point scale. Five is the highest rating. Shops with the highest scores have a record of making repairs on the first attempt. Massachusetts recommends using registered repair shops since they employ repair technicians experienced in diagnosing and repairing emissions-related malfunctions. Registered repair technicians are certified by the National Institute for Automotive Service Excellence (ASE), trained by industry experts, and tested on their knowledge of emissions-related repairs.